I finally got my precious laptop back from the service center yesterday; after an agonizing wait of a week. But wait. I'm getting ahead of myself. Let me take you back to when it all began.
A couple of months back, the LCD panel on my laptop went dark. Turned out that the backlight had gone kaput and so it needed to be replaced. Luckily, I'd extended the warranty on my machine and so it was completely covered. I went over to the service center and got it looked over and placed an order for the new screen.
After about 3 days they called and told me I could come get it changed. So I went over, got the screen replaced and headed back home. At home I realized, to my horror, they had given me a standard, matte-finish screen and not the BrightView that I had had. So I called them and the guy was a little suspicious. I think he thought I was trying to get an upgrade for free. I told him that he still had my old screen and could check it out. So they placed an order for the new screen and I went and got the correct one this time.
After about a few weeks, the newly replaced screen started flickering. I went back to them and they kept the laptop under observation for a day and then got back to me and told me that this screen would also need to be replaced. Sigh! So I waited for a couple of days while they got the replacement and went back again to get it changed. Except, this time, they were sent the wrong part! And they didn't know when they told me to come over because they only opened it once I got there! Another 3 day wait followed before I, once again, reached the service center.
This screen lasted a fair bit lesser than the previous one; it started blanking out when I opened or closed the lid. To make things worse, my DVD writer seemed to be not burning DVDs. I tried out 4 DVDs before I decided it wasn't the software ( I'd recently reinstalled Windows ) and took it over to them to get it checked out.
They kept it under observation ( yes, again! ) for another day and then called me to say that the motherboard and the DVD writer would be replaced. I was thanking my stars I spent the extra 7k on the warranty! Finally, the parts arrived and I went over to get my laptop. I hurried back home so I could finally get back online after a week of forced abstinence.
About 15 minutes into surfing, the machine just powered off. Just like that. It didn't shutdown or anything. It just turned off. I turned it on again and this time within about 10 minutes, it did the same thing. I'd faced something similar with my desktop about a year back; the heat sink’s vents had been totally clogged with dust and the processor would overheat and just switch off. I suspected it was the same thing and so, downloaded SpeedFan, a nifty little utility, to track the temperature.
Sure enough, it started off alright, and then steadily climbed higher and higher till the machine powered off. Completely crushed, I took it back the next day, expecting them to order yet another set of parts. They kept it for observation but said I would probably be able to take it back that evening. So I waited. Evening came and I called them. They said it was fine and I could collect it. So I rushed right over and the technician told me that there had been dust in the heat sink and that he'd cleaned it up properly so there shouldn't be a problem anymore.
I took it back home and, well, it's still here :D So I guess all's well that ends well. Though, it wasn't, so bad without it. I got all my stuff done in time. And I got back to reading a few books; hadn't done any reading for a long while now. But I still missed it and the convenience and comfort of being able to sort my files and folders and just escape from the confines of reality into the limitless world of cyberspace.
Laptop Woes
on Thursday, June 07, 2007
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